1. Introduction

Welcome to Profoliq . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portfolio creation and hosting platform ("Service").

We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all users of our Service, including visitors, registered users, and anyone who interacts with our platform.

Last Updated: September 15, 2025

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Account Information: Name, email address, username, password, phone number
• Profile Information: Professional details, bio, skills, education, work experience
• Portfolio Content: Projects, images, documents, videos, and other materials you upload
• Contact Information: Address, social media profiles, website URLs
• Payment Information: Billing details, payment method information (processed securely through third-party providers)
• Communication Data: Messages, support requests, feedback, and other communications

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Usage Data: Pages visited, time spent, features used, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information stored in cookies, local storage, and similar technologies
• Log Data: Server logs, error reports, performance data

2.3 Third-Party Information

We may receive information from third parties, including:

• Social media platforms (when you connect your accounts)
• Analytics providers and advertising networks
• Payment processors and financial institutions
• Other users who may share information about you

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

• Creating and maintaining your account and portfolio
• Providing customer support and technical assistance
• Processing payments and managing subscriptions
• Customizing your experience and content recommendations
• Enabling communication between users

3.2 Platform Improvement

• Analyzing usage patterns and user behavior
• Developing new features and improving existing ones
• Conducting research and analytics
• Testing and quality assurance
• Performance monitoring and optimization

3.3 Communication

• Sending service-related notifications and updates
• Providing marketing communications (with your consent)
• Responding to your inquiries and support requests
• Sending important security and policy updates

3.4 Legal and Security

• Complying with legal obligations and court orders
• Protecting against fraud, abuse, and security threats
• Enforcing our Terms of Service and other policies
• Protecting our rights and the rights of our users

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you explicitly consent to such sharing, such as:

• Making your portfolio publicly visible
• Connecting with other users or platforms
• Participating in promotional activities

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Hosting and infrastructure services
• Payment processing and billing
• Analytics and performance monitoring
• Customer support and communication
• Security and fraud prevention

4.3 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations, court orders, or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public
• Investigate or prevent fraud, abuse, or illegal activities

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data encryption in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Audits: Ongoing assessment of our security practices
• Secure Infrastructure: Industry-standard security measures for our servers and systems
• Employee Training: Regular security awareness training for our team

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Improve our services and user experience

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• View and update your account information

7.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your profile and preferences
• Modify your privacy settings

7.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain uses of your information

7.4 Communication Preferences

• Opt out of marketing communications
• Manage notification preferences
• Control cookie settings

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Certification schemes and codes of conduct
• Other legally recognized transfer mechanisms

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services you use.

We are not responsible for the privacy practices or content of third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Notify you of material changes via email or platform notification
• Update the "Last Updated" date at the top of this policy
• Provide a summary of significant changes

Your continued use of our Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: info@profoliq.com
• Phone: +91-7736882104
• Data Protection Officer: info@profoliq.com

We will respond to your inquiry within 30 days of receipt.